Sundae Dowdle, Client Care Manager
Sundae has filled many roles at Home Instead over the past 13 years with the focus always on providing excellent service to our families. Sundae's current role is overseeing the CARE Team. Sundae makes sure that the team has the resources they need to ensure quality care for our clients. Sundae enjoys meeting with families to discuss options that their Senior loved one has. Sundae is an expert in navigating thru the Senior Care Journey. As a Care Manager, Sundae Dowdle oversees the daily operations of Home Instead Senior Care ensuring that the Home Instead Senior Care Team continually exceeds the expectations of everyone we encounter.
“I am overjoyed when I see our Caregivers honor and love our Veterans and their families in the Community”. One such person dear to Sundae’s heart is her husband’s grandmother who is 94 years old and a surviving spouse of a WW 2 Veteran. Sundae reached out to the VA and assisted the family in gathering the needed information to help her husband’s grandmother qualify for the Aid and Attendance benefit program which helps pay for non-medical home care. Sundae will go the extra mile in gathering information and contacting the VA, to assist a Veteran or surviving spouse in obtaining benefits to remain at home.
For Sundae, reaching as many local Veterans and their family members to inform them of how to obtain home care benefits remains very personal to her. This passion and love for Veterans stems from being an Army Employee in her early career years. “I understand the need and desire Veterans have to age in place, at home. Since my husband recently retired from the Air Force, I know that my husband and I will be in a situation where we will need home care one day also.”
To Sundae, it really is personal.
You can email her at firstname.lastname@example.org