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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Home Care Team

Candy & Kevin Diercks, Owners

Candy & Kevin Diercks, Owners

​Welcome,

We are Franchise Owners Candy and Kevin Diercks. After working with clients everyday in the insurance business, Candy soon recognized the growing need for in home care for aging adults. We were introduced to Home Instead Senior Care in early 2006 by family who were franchise owners of the Quad Cities Office. We immediately fell in love with the Home Instead's passion and desire to be your trusted in-home care agency, and their commitment to helping your family keep your aging mother, father, grandparents or friends in their home as they grow older.

Since Opening our doors in January of 2007 we strive to providing the best caregivers and be the most trusted source of companionship, medication reminders, personal cares and in-home care for seniors in our service area of Black Hawk, Bremer, Grundy, Butler, Buchanan and Fayette Counties.

We greatly appreciate you viewing our website and would love to be the Company you entrust taking care of you or your loved ones.

Sincerely,

Candy & Kevin

Zach Diercks, General Manager

Zach Diercks, Owner

Zach was born and raised in Waverly, Iowa just north of Waterloo, Cedar Falls. Zach has been married to his wife Brittney for 15 years, they have two beautiful, fantastic children Jillian and Jhett. He enjoys spending time with his family, being outdoors, and watching and coaching Jillian and Jhett in their favorite sports. 

Zach has been involved with the family ran business since opening in January of 2007. Zach loves meeting and helping families and seeing a smile of joy on the face of his clients when they recieve the little bit of help from our wonderful CAREGivers.

Jamie

Jamie Cole, Service Coordinator

Jamie operates as our Office’s Service Coordinator.  She works with our CAREGivers and clients daily to keep the schedule running smoothly.  Her previous roles as Training Coordinator and Quality Assurance Coordinator have allowed her to build strong relationships with our CAREGivers, clients, and their families.  Having always worked in the healthcare industry, Jamie understands the importance of having a good relationship between CAREGivers and clients. She prides herself on making the best matches when building schedules.  When Jamie is not working her magic in the office you can find her at the gym, spending time with her family, and enjoying the outdoors with her fur baby Squirt.

Chantel Keppler, Recruitment & Engagement Coordinator

Chantel is the Recruitment and Engagement Coordinator at Home Instead. She graduated from The University of Northern Iowa, with a bachelor’s degree in Business Management with an emphasis in Human Resources.  Chantel worked as a CNA for 7 years in her hometown. Throughout college she continued to be a caregiver and started working at MercyOne Cedar Falls in their Geriatric Mental Health Unit. Through these experiences, she found a deep passion for healthcare. Although she does not work directly with clients anymore, she hopes to be a great resource for caregivers with her knowledge, experience, and passion. She lives in the Cedar Valley area but grew up on a hog farm in Northeast Iowa.  Things she enjoys outside of work include spending time with her nieces and nephews, being outdoors, traveling, and giving her yellow lab lots of attention. Chantel looks forward to guiding the success of caregivers and building her knowledge with Home Instead.

Our Team

Your Home Instead team in Waterloo, IA possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Apply for Senior Home Care Jobs in Waterloo, IA. Click the button below.

Home Instead Caregiver wearing mask reading newspaper with senior man at home

Testimonial

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